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Objectives:
Understand the different types and sources of conflicts; - Learn the 6 Steps of Conflict Resolution; - Learn the 4 Conflict Styles, and gain a clear picture of your own conflict style tendencies; - Learn the 9 major conflict management strategies, and how to choose the strategy according to the situation; - Learn conflict management tools and techniques. The content is based on thoroughly researched models and tools of
• Asking Questions and Funnelling • Problem Identification and Generating Options • PDAC Method of Writing Emails and Proof Reading • Develop templates for 4 common communiqués • Active Listening: LISTENER
Who should attend ?
Secretaries and support staff who are responsible for communicating the right message to internal and external customers.
Why should you attend ?
Awards and nominations:
The following 6 prizes will be awarded:
1. “Panda d’Oro-Cina” Award 2. “The Best Project Panda” Award 3. “The Time-honoured Panda” Award 4. “The Sustainable Panda” Award 5. “The Best SME Panda” Award 6. “The Innovative SME Panda” Award
SUPPLIER DEVELOPMENT BASICS
Supplier development is a strategic and systematic activity which targets to constantly improve the performance of your supply base.
Initially applied in the Automotive Industry, supplier development has become more important also in other industries handling complex products and supply chains.
Read the full description of this training!
知识产权在中国的实施
很多在华积极发展业务的企业都遭遇到过产品被仿冒，商标被抢注，专有技术被其他公司盗用而利益受损的情况。面对知识产权侵权现象，企业往往认为这是中国的商业环境造就，维权对他们来说困难重重且代价高昂。
围绕“知识产权在中国的实施”的话题，欧盟中小企业中国知识产权服务处和北京德意志工商中心特别安排了此次讲座，届时专家将为您解答以下问题：
这里查询详情。
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成为我们超过500个意大利及外国企业这个网络体系中的一员. 通过赞助商、合作以及在我们的官方网站上投放广告从而使您获得更高的知名度。
